Shipping & payment terms

Shipping & payment terms
Shipment

We ship your goods within 3-5 working days after receipt of order or payment, depending on size, with DHL or a forwarding agent. Please note: Bicycles are bulky goods and are shipped by a forwarding agent. We require a telephone number, preferably a cell phone number, to notify us of the shipment.

We ship to the following countries:

Germany: Germany incl. islands

Austria and Switzerland: By arrangement

Shipping costs (including statutory value added tax)

Shipping within Germany:

Free shipping from 59,00 € value of goods

4,95 € flat rate up to 58,99 € value of goods

Payment methods

PayPal


Delivery times

Unless otherwise stated in the respective offer, delivery of the goods within Germany will normally take place within 5 - 7 days after conclusion of the contract (in the case of agreed advance payment after the time of your payment instruction). Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in a single shipment, unless we have agreed otherwise with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

If you collect the goods yourself, we will inform you by e-mail when the goods are ready and when you can collect them. In this case, no shipping costs will be charged.

If you have any questions, you will find our contact details in the imprint.